Frequently asked questions
Answers to common questions about onboarding, OTP verification, subscriptions, and payments.
- How does the free TNPSC test work?
- Verify your OTP to unlock the Level 1 mock. The test autosaves answers, supports keyboard shortcuts, and gives instant AI feedback.
- Do I need to verify OTP before purchasing?
- Yes. OTP verification keeps your account secure and is required before checkout or taking paid tests.
- Can I switch between Tamil and English UI?
- Absolutely. Toggle your preferred language from settings. Questions and analytics support both languages.
- How are coupon codes applied?
- Enter your coupon at checkout. We validate it with the server before updating your total. Invalid codes show helpful messages without blocking payment.
- What payment methods are supported?
- We integrate with leading providers (Phonepe/Razorpay) for UPI, cards, and net banking. Payments use secure hosted flows.